Free Shipping For Orders Over $50 

      SHIPPING INFORMATION

      Shipping Policy

      We Mainly ship to the United States, Germany, As for other Countries,we can delivery also. Free Shipping On Orders More $50.As for the order less than $50,we will charge some shipping fee. You can select the destination country at the checkout page when filling in the shipping address. You will then see if this product can be delivered to that destination country.

      Shipping Method

      •  

      Shipping - When the package arrives in your country, it will be delivered by your country's post office or local carrier.

      •  
      • Estimated Delivery Time:
      • United States: Typically takes 5–10 working days(excluding holidays, Saturdays, and Sundays).
      • Germany: Typically takes 5–9 working days(excluding holidays, Saturdays, and Sundays).
      • Others: Typically takes 5–15 working days(excluding holidays, Saturdays, and Sundays).

      Orders handing time:

      • 1~3 working days (excluded holidays, Saturday & Sunday).

      Order Tracking

      •  

      You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.

      •  
      •  

      Tracking information may take 48 to 72 hours to update.

      •  
      •  

      If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

      •  

      Holidays Reminder:

      • During week-long Chinese holidays, Chinese National Day and Chinese New Year, services from certain suppliers and carriers may be affected, meaning that deliveries for order placed around these holidays may be delayed 3-5 working days.

      Import Duties and Taxes

      • No Hidden Fees: All import duties and taxes (if applicable) will be the responsibility of the recipient.
      • In most cases, packages shipped to these countries do not incur additional fees, but specific circumstances may vary based on order content and local regulations.

      Customs Regulations

      • Responsibility Statement: Customers are responsible for checking any potential import restrictions or duties before placing an order. As customs policies can change at any time, we recommend contacting your local customs office for the latest information.
      • Compliance: All orders must comply with the laws and regulations of U.S. Customs and Border Protection (CBP). Ensure that the items you order meet U.S. import requirements.

      Change the Shipping Address

      • If your order has not shipped yet, you can contact your sales manager to update your desired shipping address in our system. If you contacted us to change your address before shipping and it has not been processed, don't worry, we will re-ship it to the new address.

      Shipping Notes:

      • Delivery times displayed on clarksclearance.com refer to the estimated time it takes for packages to leave our hands.
      • We try to make the delivery process as simple as possible and we are able to send your order either to you home or to your work place. We can ship to PO Boxes via all shipping methods, except for DHL/UPS/FedEx/EMS Shipping because signatures are required upon delivery. DHL/UPS/FedEx/EMS can only be delivered to physical addresses. If you really need to ship the package to a PO BOX then you will need to select Shipping option as the shipping method.
      • Shipping and delivery times are calculated in working days from Monday to Friday. In the case of major holidays such as Christmas and the Chinese Lunar New Year, please allow extra delivery time. During those special occasions we will provide notices to reflect possible delays.
      • We ships packages from Xiamen, and operates a return address in Xiamen.
      • Customers are responsible for providing complete and accurate shipping addresses. We can not make changes to your shipping address once a package has been shipped, and we are not liable for packages lost due to incomplete or inaccurate addresses.
      • All orders reported as “delivered” by shipping companies are considered delivered. we cannot be made liable of non-delivery in this case. You need to claim it by yourself with your local post office.
      • Since the actual delivery of your order can be impacted by many events beyond our control once it leaves our facilities, we cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.

      For more help, please feel free to contact us by e-mail. Once receiving your mail, our customer service representatives will respond within a business day. We appreciate your kind patience and understanding.

      Email: wierjing@gmail.com.

      Our office time is 9 a.m. - 6 p.m.(GMT+8) from Monday to Friday ( excluded holidays and weekends ). We respond to most emails within a business day, but if you don't get a response from us, please check your spam bin.

      What is neoprene?

      Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

      Why does StrideOn use neoprene in its products?

      We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

      Is neoprene waterproof?

      Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

      Is neoprene easy to clean?

      Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

      Does neoprene provide padding or protection for my belongings?

      Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

      How does neoprene feel to the touch / against my skin?

      Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

      Do StrideOn shoes with neoprene or other materials provide arch support?

      Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

      Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

      Comfortable & Stylish Shoes for Men and Women

      Comfortable & Stylish Shoes for Men and Women
      Whether you're shopping for men's shoes or women's shoes, comfortable stylish shoes that keep up with the current style trends should be a priority. What if you could have all that, plus plantar fasciitis shoes and heel pain shoes designed with supportive arch support technology to relieve aching feet? At Clarks, every pair is crafted with high-quality, breathable materials like durable leather and soft suede, so you can enjoy all-day comfort without sacrificing style. With Clarks, you never have to choose between looking stylish and feeling supported; every step is designed for comfort that lasts. Read more...

      Cart

      loading